WE ENSURE YOUR PRODUCTS, SERVICES AND SOLUTIONS ACHIEVE THE DESIRED RESULTS
Our Consultancy services address each of the critical building blocks needed to deliver an integrated Sales, Marketing and Customer Services programmes. This is further augmented by our Consultancy Services to assess and develop your Sales teams to sell high and wide within your target accounts. Thereby helping your business to achieve higher Sales Revenues and scale to the Market opportunities.
Areas we can provide Consultancy Services include:
Sales Skills Benchmarking
Scope and implement Training and Coaching to address areas for Sales Development
Scope and propose how to implement a Digital Marketing tools which ensure Campaigns, Lead generation and their follow up are linked to and embedded in a CRM Solution to empower Sales to respond quicker to pre qualified leads and gain competitive advantage
Scope and propose how to implement a CRM Solution that enables the Sales team increase their Win Rate and develop strong relationships with their Clients
Scope and propose how to implement a Customer Services Solution that can automate work flow for service delivery, billing and Customer support. This Solution is linked to the CRM solution so that Customer Support has full visibility of information and progress of Customers Sales agreements, contracts and service level Agreements.
Review and propose Bid Management Process and Tools development to increase the efficiency of the process to mitigate risk and improve win rates
WHAT STAGE ARE YOU?
Our services are tailored to help all companies evolve their business models to realise their business growth goals. So wherever your company is at in it’s evolution, we can help you implement business transformation programmes that will enable you to implement improved business processes across your marketing, sales and customer service departments.